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Training2018-11-09T15:05:31+00:00

Reservations Sales Workshop

This workshop is provided for free to OPMA members. “Turning Callers Into Guests” comprises of eight videos covering 10 topics to increase the bookings to calls ratio of OPMA member reservations agents. A printable text containing the many skills and techniques is utilized in concert with the videos, and becomes the agents’ reference for future use at their telephone positions.

Click Here to Continue to the Workbook and Videos