OPMA’s dynamic leadership comprises industry professionals, veterans, and pioneers who share the mission, vision and understanding of the challenges faced by onsite management companies as they enter the digital millennium.
Howie co-founded and is President of Provident Management Corporation, a privately held condo-hotel management and consulting company. Initially established as a residential property management organization, under his leadership, Provident Management quickly evolved into a pioneer and innovator of the condo-hotel industry. Howie entered into the hotel management and condominium resort business in 1980 with the first conversion of a beachfront hotel into the condominium form of ownership on the Gulf Coast of Florida. Since converting this existing hotel into a Condo-Hotel, Provident became a leader in this very specialized industry.
Howie graduated from Florida Southern College with a degree in Accounting and is licensed by the State of Florida as a Community Association Manager (CAM). He has spoken on the national stage and been featured on television cable networks showcasing condo-hotels, and has commented in numerous publications, including the Wall Street Journal, the New York Times and the National Real Estate Investor.
Santomo currently holds the position of Senior Vice President for Two Roads Hospitality and oversees all of its Rental Management operations. Prior to joining Two Roads Hospitality’s executive team, Santomo was the Area Managing Director of Operations for Destination Hotel’s 400 condominium rentals and 9 Homeowner’s associations in Snowmass Village Colorado.
Santomo’s professional career began over 25 years ago working for his father and grandfather, owners and operators of two Sheraton Hotels in Pittsburgh, Pennsylvania. For the ten years prior to arriving in Snowmass in June of 2008, he was a General Manager leading teams in both upscale and luxury hotels and condominiums in Jackson Hole, Breckenridge, and Denver. Having twice led teams to achieve AAA Four Diamond status, and also the recipient of Marriott’s Mustang Award and Great Workplace/Workforce Awards, Santomo brings a wealth of experience to the OPMA board. Santomo, a native of Pittsburgh, PA, has been a Rotarian since 2001, and is a graduate from Boston University. Santomo now resides in Denver, Colorado with his wife Lynn and 5 year old son Ashton.
Mia Vlaar is Director of Sales and Marketing for East West Destination Hospitality in Beaver Creek and Vail, Colorado, a property management and vacation rental company in a luxury resort area. Vlaar is passionate about both the hospitality industry and her 28-year home in the Rocky Mountains. Vlaar recently served four years on the Vail Local Marketing District Advisory Council, which manages non winter marketing and sales for Vail. Vlaar’s work in sales and marketing has included the arts, technology, nonprofit and resort sectors. She also served as an international sales and marketing director for four years. Vlaar brings a sharp eye for creative solutions that boost revenue and retention. Originally from Wisconsin, Vlaar has lived in Germany, France, and New Zealand, and is a graduate of Georgetown University in Washington, D.C..
Paul Wohlford is the founder and inaugural chairman of the Onsite Property Management Association, and the Vice President of Business Development for Resort Collection. When Wohlford saw a need to level the playing field in the hospitality industry, he spearheaded a group of business leaders across the nation – including Resort Collection – to come together to form OPMA. Prior to joining Resort Collection in 2007, he was the vice president of sales and marketing for the Sandestin Beach and Golf Resort in Sandestin, Florida. Before relocating to Florida, Wohlford spent nine years at the Renaissance Esmeralda in Palm Springs, California; the Hyatt in Hilton Head, South Carolina; the Park Hyatt in San Francisco, California; and the Hyatt in Knoxville, Tennessee, in various sales and marketing roles. Wohlford has served as the chairman of the board for the Panama City Beach Chamber of Commerce and maintains an active presence in the community. Wohlford is a native of Tennessee and a graduate of the University of Tennessee.
Bill Anderson is the Vice President Western US for Wyndham Vacation Rentals. Bill joined Wyndham Vacation Rentals in August of 2011 and has served as Vice President US Western Region with over-site of the mountain and ski territories in Park City, Sun Valley, Breckenridge, Keystone, Aspen, Vail, Beaver Creek, Steamboat and including Whistler, British Columbia. Bill was a minority owner with The Resort Company, a resort operator based in Steamboat Springs, Colorado prior to that company being sold to Wyndham.
In the past, Bill has acted as General Manager at several properties to include The Charter at Beaver Creek and Lion Square Lodge in Vail. He started his hospitality career at The Snowmass Club in Snowmass Village, Colorado. Bill was raised in Katonah, New York and has resided in Edwards, Colorado near Vail with his wife Lauren, daughter Taylor and son Garrett for over 20 years.
Ryan’s career started in 2002 when he, along with his business partner and brother, Charles Bailey, developed a series of first generation web-based business management solutions: a booking engine (Availability Tracker), a property management system (RezTracker), and call tracking software (Phonalytics). These ventures laid the groundwork for the 2003 acquisition and relaunch of ResortsandLodges.com (RAL), a first generation travel site. Ryan, along with the Executive Team, has led the growth of ResortsandLodges.com from a small regional website to a leading destination travel marketplace for unique lodging in North America, serving nearly 10 million visitors annually.
Drawing on his background in travel related technology, Ryan co-founded TRACK Hospitality Software which develops TRACK Pulse, the hospitality industry’s #1 SaaS reservation, sales, and marketing CRM. Ryan studied Communications & Marketing at the University of Minnesota-Duluth before moving the company to the Twin Cities. He resides in Minnesota with his wife, Carly, and their two young children.
Matthew Brittain has been with Brittain Resort Management since 2005. A native of Myrtle Beach, South Carolina, he has been part of the hospitality industry since his childhood days when he worked in his family’s inn. He is now the chief executive officer of Brittain Resort Management. In 1980, he received a bachelor’s degree from the University of North Carolina and in 1984, a master’s degree from the University of South Carolina. After working for a time in Europe, he came back to the United States to work for ManorCare in the Washington, DC, area. He later returned to Myrtle Beach to work as general manager at the Sea Island Inn, a family business.
Ditinno is the owner and CEO of Liberte’ Management Group of the Pinellas Islands, Inc. His career of over 30 years in multi-family developments in apartment and, condominium communities, condo-hotels and timeshare resorts has given him an incredible vantage point on our industry from a wide range of positions from: management, corporate development, business ownership, consulting, national speaking and marketing management. Licensed in Community Management, he holds a Community Manager Education provider designation from the State of Florida, Licensed Florida R.E. Broker, Certified Fractional Consultant, and has appeared as a keynote, support speaker and panelist for international ARDA, CAI, BITAC, TBMA, and similar industry conferences. Ditinno consults and mentors for vacation and timeshare resorts in Florida, Costa Rica, Virginia, Wisconsin, Tennessee, South Carolina, Colorado and several other states and countries.
Graf has been in the hospitality business for the past 27 years and most recently as the Vice President of Operations for Castle Resorts & Hotels where he oversees twenty-four (24) properties. Prior to Castle Graf had worked as a General Manager for such companies as Halekulani, Outrigger, Luxury Hotels & Resorts and Aqua Hotels & Resorts and has held other senior management positions with Hilton Hotels and Hyatt Hotels.
Graf has lived in Hawaii for the past 33 years and has two adult sons and one ten year old who he coaches in rugby and basketball.
Olin is currently CEO of C2G Advisors LLC, a strategic consulting firm specializing in all facets of the hospitality industry, with special emphasis on vacation rental and resort activities. Previously, Olin was Managing Partner of The Sterling Companies LLC, and is the former President and CEO of ResortQuest International (NYSE: RZT), the world’s largest vacation rental property management and resort real estate firm.
Olin is a licensed real estate broker in Florida, Alabama, Mississippi and Tennessee, and has been appointed to numerous State level committees and task forces by previous Florida Governors and Secretaries of Commerce. Olin is a member of both the prestigious Counselors of Real Estate (CRE), and the Council of Real Estate Broker Managers (CRB) – he is one of only 8 persons currently invited to membership in both organizations simultaneously. Olin also has certifications from the National Association of Realtors as a Resort and Second Home Property Specialist (RSPS), and a Senior Real Estate Specialist (SRES). He is also a Certified Negotiations Expert (CNE), and a Fellow with the Royal Institute of Chartered Surveyors. Olin has been married for over 31 years to his beautiful wife, June, and they have four children and five grandchildren.
Santilli has been involved in the hospitality and travel industry for over 20 years. He currently holds the position of National Business Development Manager with CSA Travel Protection, the leading travel insurance provider to the vacation rental industry. Prior to joining CSA Travel Protection, Santilli was the Director of Sales and Marketing for St. Joe Towns and Resorts, a community and resort development company in Northwest Florida. Santilli began his career with the PGA TOUR where he held several different positions within sales and marketing. He has a Bachelor’s of Science degree in Marketing from Florida State University and an M.B.A from Florida Atlantic University. Santilli also serves on the Board of Directors for the Florida Vacation Rental Managers Association. He lives in Florida with his wife Michele and their two children.
Keith Wilt is the founder and CEO of KWilt Management, LLC, a condominium resort/hotel consulting firm. Keith began his career in the condominium resort/hotel management industry after graduating from Florida State University with a Bachelor of Science degree in Accounting in 1975. Over the succeeding 41 years, Keith has held multiple operational and financial positions within the condominium resort/hotel industry. Prior to moving to Panama City, Florida, he served as Asset Manager of the Innisbrook Resort and Golf Club in Tampa Florida and the Tamarron Golf and Ski Resort in Durango Colorado first for Starwood Capital and then Golf Trust of America. Subsequent to the successful sale of these properties, Keith accepted the Chief Financial Officer position at the Resort Collection in Panama City Beach Florida in 2008. Serving seven years with the Resort Collection, including being one of the initial Board Members of OPMA, Keith retired from full time employment in December 2015. In mid 2016, Keith formed a condominium resort/hotel management consulting firm specializing in all aspects of the condominium resort/hotel industry. He is a licensed Community Association Manager in Florida and is also an AHLA Certified Hospitality Administrator. He lives with his wife Josie and two children, Ty and Keita, in Panama City, Florida.
Steve Zimmerman founded Beach House Logos—a promotional marketing company dedicated to the vacation and hospitality industry—in 2001. Beach House Logos focuses on all aspects of the hospitality industry. The success of Beach House Logos led to the founding of a second company, Beachside Clothing Company in 2008. Prior to starting Beach House Logos, Steve spent 19 years with Moore Corporation as VP of Sourcing Services, managing a $325M division and a staff of 160. Steve is a graduate of Ithaca College and resides in Lewes, Delaware, with his wife Heidi.
Fisher has spent the last forty years in the travel industry with extensive sales management experience in the retail travel agency, travel supplier, national travel consortium, and online travel business sectors. Fisher has served as a full-time consultant to the VRMA (Vacation Rental Managers Association), assisting the association with targeted and priority growth initiatives including membership, corporate sponsorship, new member benefit programs, and the development and launching of the PBS television series… “Getting Away Together.” Fisher has provided consulting services to various suppliers servicing the vacation rental industry. Fisher was approached in August, 2000 by Hotels.com to launch their new vacation rental division—Condosaver.com.
Rick is a native of Muskegon, Michigan and is a graduate of the University of Michigan and the Institut de Touraine, in Tours, France. He resides in Stamford, Connecticut with his wife Kathy and has two grown children Adam and Krystina.