Training

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Training 2017-03-22T21:14:14+00:00

Reservations Sales Workshop

As an OPMA member this workshop is provided free. Turning Callers Into Guests comprises eight videos covering 10 topics to increase the bookings to calls ratio of OPMA member reservations agents. A printable text containing the many skills and techniques is utilized in concert with the videos, and becomes the agents’ reference for future use at their telephone positions.

Click Here to Continue to the Workbook and Videos